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A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solutionLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Equipment positioningAPC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Planning, managing and designing the integration of StruxureWare Data Center Software into your existing enterprise data center software or system.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure

This service includes a one-year warranty extension for your APC Smart-UPS/Symmetra LX. The extended warranty period helps you avoid your Smart-UPS or Symmetra LX failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.